Never having experienced the need for a restoration, and being out of the country when lightning struck our house and started the fire that caused significant interior damage, I had to wonder if the restoration company would treat us well, or take unfair advantage of us. We were pleased to discover that we had nothing to worry about. From the contents operation, several things were very impressive. The care to which the crew applied to the pack out. Everything was carefully wrapped, labeled, photographed and packed. It was as if the crew were packing out their own possessions. We did not expect all our clothing to be cleaned, bagged and put on hangers, but they were, although some of the items, which had probably been piled in a box for six months, are hopelessly wrinkled. Bringing all our goods back was also a most pleasant experience. Again, we did not expect the level of cleaning that was done prior to the goods being brought back. Literally, there was not a speck of dust in the house. Truly remarkable ! The pack out/pack in crew was also very respectful, courteous and friendly throughout the entire event. From the restoration side: We cannot speak well enough about John O'Neal, our progect manager. He is very knowledgeable, as well as respectful and courteous. He explained everything in terms we could understand. He listened very well to all our concerns, and always responded to our calls/texts in a very timely manner. The work that was done, with several revisions, was done well. We are very pleased with the results. We would be pleased to recommend Paul Davis Restoration. Thank you for your good work ! Stanley M.
Lydia, Ron, Chad and Miles are amazing to work with! They answer all of your questions and are efficient! The work is great quality and I am happy to do business with them! Canyon P.
Mr. Masters and his team were diligent and committed to completing our job in an expeditious and professional manner and we are grateful for their care of our home throughout the process. Alfonso S.
Working with Paul Davis was such an easy experience. Everyone I spoke to was kind and understanding, and helped me through the entire process. They were accommodating and thorough during a time that I was very overwhelmed and stressed. I'm so glad for their staff coming to my rescue. Andrew Pope was amazing! Kelly A.
I appreciate all of the hard work and attention to detail that PaulDavis put into repairing my home after a significant water loss event in my home. The owner and the entire team were great to work with. Well done and I would definitely hire them again. David C.
